To thank you for your patronage to the Jeep brand, we have a new program designed to provide select Jeep brand vehicle owners with dedicated 24/7 support and a unique package of special benefits to enhance your ownership experience.
WHAT IS JEEP WAVE?
Jeep Wave is you coming first - recognition for customers like you, who appreciate the benefits of owning a Jeep brand vehicle. As a member of Jeep Wave, you'll have a dedicated 24 hours a day, 7 days a week, exclusive Jeep vehicle owner support, complimentary maintenance, VIP treatment at Jeep brand events across the country, trip interruption protection, first-day rental coverage, access to an exclusive Savings Network that provides up to $500 in annual savings and a unique web site/app experience. Additional details regarding these benefits can be found below.
WHO IS ELIGIBLE FOR JEEP WAVE?
Jeep Wave is included in the purchase of select model year 2016 Jeep brand models (see below), effective program launch. Additionally, owners of model year 2015 and newer Jeep brand vehicles not listed below have the opportunity to enroll for an annual fee and experience the benefits Jeep Wave has to offer.
2016 Model-Year Vehicles with Jeep Wave:
- Cherokee Overland, Cherokee Trailhawk
- Grand Cherokee Overland, Grand Cherokee Summit, and SRT
- Renegade Trailhawk
- Wrangler (All)
WHAT IS MOPAR VEHICLE PROTECTION (MVP)?
As part of Jeep Wave, members receive a special Mopar Vehicle Protection (MVP) plan for their Jeep vehicle. MVP is genuine factory-backed extended coverage that includes the complimentary maintenance, trip interruption, and rental allowance associated with the membership. Owners will have access to their Jeep vehicle's MVP plan provisions as part of Jeep Wave.
HOW DOES THE COMPLIMENTARY MAINTENANCE WORK?
2-year memberships provide four oil changes and four tire rotations (two of each per year). 1-year memberships provide two oil changes and two tire rotations. Jeep Wave members can go to any U.S. authorized FCA US LLC dealer to redeem these services.
No. Only Jeep brand vehicles are eligible.
WHAT DOES TRIP INTERRUPTION PROTECTION COVER?
The Plan will reimburse up to $1,000/event for lodging, meals and emergency transportation such as taxi, bus or airline for the member and his family if (1) his vehicle is inoperable due to a failure covered under this Plan or under the factory warranty and (2) you are more than 100 miles from the address of record. Lodging, meals and emergency transportation receipts must accompany a copy of repair bill and must be mailed to Vehicle Protection, P.O. Box 2700, Troy, Michigan 48007-2700. There is no maximum number of events that can be covered.
WHAT DOES FIRST DAY RENTAL ALLOWANCE COVER?
First Day Rental Allowance provides $35.00 car rental allowance if the vehicle is to be serviced for any same day mechanical repair or maintenance service (excluding bodywork). Vehicles kept overnight are not eligible for First Day Rental. Please note: Excludes rental for bodywork to the exterior sheet metal/composite panel or frame collision repairs.
The rental vehicle must be obtained from a dealer. If a dealer does not have rental vehicles available, you may obtain one from a licensed rental agency. Rental coverage is subject to state and local laws and policies imposed by the rental agency. Rental charges in excess of the amount allowed by the plan are the member's responsibility. The plan is not responsible for any refusal of a rental agency to rent a vehicle to you.
HOW DOES THE JEEP WAVE SAVINGS NETWORK WORK?
The Savings Network is an exclusive benefit featuring offers curated especially for Jeep Wave members from about 150 premium retailers. Members can use their $500 in annual savings to purchase selected products typically at 20% - 40% off best available pricing. For example, an item that retails for $100 and is available for $75 exclusively to Jeep Wave members would represent $25 in savings that would be deducted from the owner's $500 savings bank.
HOW CAN MEMBERS ACCESS THE SAVINGS NETWORK?
All members must first accept the terms and conditions of the Jeep Wave program in the Jeep Wave tab of Mopar Owner Connect (jeep.com/wave). They can then click on the Benefits tab and on the Savings Network link to view products curated especially for Jeep Wave members from premium retailers.
CAN YOU TELL ME MORE ABOUT JEEP WAVE DEDICATED SERVICE HOTLINE?
Jeep Wave members will have access 24/7 to a separate set of dedicated direct support agents who will handle any inquiries at 844-533-7928 (JEEP WAVE). These representatives will be trained to extend elite customer service to all Jeep Wave members.
For more information on our Jeep Wave program, please give us a call at 314-965-5100 or go to https://jeep.moparvip.com/Owner/